SHE SAYS:

In September 2011, we closed out our third rental season of our Jersey Shore condo and I can honestly say that things have run smoothly most of the time.

When we first purchased the condo in September 2008, the decor was still screaming of the 1980’s.  We changed some of the furnishings; repainted; purchased new bedding, kitchen and bathroom accessories; added flat screen TVs, added a router for wireless internet; and bought some nice beach towels.

Prior to our purchase of the condo, when we were renters there, we would fantasize that if we owned this, we would…….   Now we were ready for OUR renters.  We knew that some tenants would be repeat renters since we bought the condo through the same agent who we rented from and would continue to use her for our rental agent services.  In addition, I set up a vacation rental by owner website to start to attract our own renters.

In August 2009, our first rental season, we had two new renters from our own website and our rental agent had two repeat renters.  By the end of the rental season, much to our surprise, several incidental items were missing such as three sets of new sheets, a new bathroom rug, some of the new beach towels, the new Dining Room tablecloth, and even some dishtowels and oven mitts.

Even though inexpensive items, we felt violated and betrayed especially since we had been renting this same condo for a number of years and nothing seemed to go missing year after year.  How could this happen?  Should we be in this business of allowing strangers to essentially live in our home away from home?  The hard part of running this rental business is not the complicated bookkeeping between our own renters and reconciling our rental agent’s statements, but knowing that people are using our things.  Although we run this as a business, we just don’t look at it as a business.  We definitely consider it our home that we happen to share with others.  As renters we always treated it as if it was our own, so we expected others to do the same and in that first year, we learned that was not always the case.

The rental agent had no explanation and told us to chalk it up to the cost of doing business.  We came close to not renting again in 2010 and just offering the condo to family and friends, but we decided to try again.  We chose to take our rental agent’s advice and not worry so much about the little ‘things’ as long as there was no real damage.  That’s not to say that we would not be unhappy or even feel violated if this were to happen again, but we put some safeguards in place that second summer that we didn’t have that first summer.  The new process held each tenant more accountable and gave us more peace of mind.  The summers of 2010 and 2011 were much smoother and the condo was no less for the wear.  So, it’s back to the bookkeeping and promotion as my focus after we reconciled the end of another season and prepare for the summer of 2012.

On Monday, Joe uses a different format to have some fun liberating his dark side in “The Dark Side”.

WHAT DO YOU SAY?